Dr. Drain Plumbing & Rooter: Terms and Conditions
Welcome to Dr. Drain Plumbing & Rooter!
These Terms and Conditions (“Terms”) govern your use of our website and the plumbing services we offer (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms.
Services Offered
Dr. Drain Plumbing & Rooter provides a comprehensive range of residential and commercial plumbing services, including:
- Drain and Sewer: Clogged drain cleaning, drain installation, pipe repair, sewer line repair and replacement, sewer video inspection
- Fixtures: Bathtub & shower repair and installation, faucet repair and installation, sink repair and installation, toilet repair and installation
- Pumps: Sump pump repair and installation
- Gas Lines: Gas leak detection & repair, gas line installation
- Water Services: Water filter services, water heater repair and installation
- Consultations: Virtual consultations with a licensed plumber
We strive to provide exceptional customer service and expert solutions for all your plumbing needs.
Service Appointments and Estimates
- To schedule an appointment, you can contact us by phone, email, or through our online booking system.
- We offer free estimates for most services.
- For emergency services, a diagnostic fee may apply.
- We will provide you with a transparent breakdown of our pricing before any work begins.
Payment Terms
- Payment is due in full upon completion of the service.
- We accept major credit cards, cash, and checks.
Customer Satisfaction Guarantee
We stand behind the quality of our workmanship. If you are not satisfied with our services, please let us know within [Number] days, and we will do our best to resolve the issue.
User Warranties
By using the Services, you represent and warrant that:
- You are at least 18 years old and have the legal capacity to enter into a contract.
- You will use the Services only for lawful purposes.
- You will provide accurate information when scheduling an appointment or requesting a service.
Limitation of Liability
Dr. Drain Plumbing & Rooter is not liable for any damages arising from or related to the Services, including but not limited to, direct, indirect, incidental, consequential, or punitive damages.
Termination
We may terminate your access to the Services for any reason, at any time, without notice.
Entire Agreement
These Terms constitute the entire agreement between you and Dr. Drain Plumbing & Rooter regarding the Services.
Governing Law
These Terms will be governed by and construed in accordance with the laws of the State of California, United States of America.
Dispute Resolution
Any dispute arising out of or relating to these Terms will be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be held in San Mateo County, California.
Contact Us
If you have any questions about these Terms, please contact us:
Email: support@drdrainplumbingandrooter.com
Phone: 650-686-0757 / 415-812-9650